Cancelation / No Show Policy

No Show Policy

Patients who do not show up for their appointment without adhering to the Reschedule/Cancellation Policy will forfeit their service deposit or a session from a pre-paid package will be considered redeemed. If the appointment is for a complementary or reward redemption service, the service will be considered delivered.

Reschedule / Cancelation Policy 

Patients who wish to reschedule or cancel their appointment must notify at least three (3) business days in advance of their appointment. Failure to provide three (3) business days’ notice will forfeit their service deposit or a session from a pre-paid package will be considered redeemed. If the appointment is for a complementary or reward redemption service, the service will be considered delivered.

The policy is effective 8/18/2023 and is subject to change without notice. This policy is retroactive and supersedes previous policies.